US8 Production - Demand Scheduling - Service Service Disruption

Incident Report for WorkForce Software US8

Resolved

RESOLVED: WorkForce Software experienced a service disruption where several customers experienced issues accessing Demand Scheduling.
Our teams worked quickly to identify and resolve the issue, all services are performing as expected. An RCA will be provided once available. We apologize for any inconvenience this may have caused.
• RCA Number: RCA-1616
• Impact Start Date/Time: 09/03 17:20 ET
• Impact End Date/Time: 09/03 18:32 ET
Posted Sep 03, 2025 - 21:20 UTC